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WARNING MESSAGES

  • Sr. No. Messages Details
    1 ERROR CODE : Error 200
    VIEWING CARD & BOX IS NOT PAIRED
    CONTACT YOUR CABLE OPERATOR
    DIGITAL BOX NUMBER : ***************
    VIEWING CARD NUMBER : *************    		 This message will appear in case of STB & VC are not paired.
    With this message, RCU Block gets enabled in STB except 3 keys (Yellow, Off/On & Menu, Yellow button is for NIT search)
    2 ERROR CODE : Error 210
    VIEWING CARD IS NOT ACTIVATED
    CONTACT YOUR CABLE OPERATOR
    DIGITAL BOX NUMBER : ***************
    VIEWING CARD NUMBER : *************    		 This message will appear in case of Fresh VC, means No pairing & No authorization.
    With this message, RCU Block gets enabled in STB except 3 keys (Yellow, Off/On & Menu, Yellow button is for NIT search)
    3 ERROR CODE : Error220
    THIS CHANNEL IS ENCRYPERD
    TO SUBSCRIBE THIS CHANNEL
    CONTACT YOUR CABLE OPERATOR
    DIGITAL BOX NUMBER : ***************
    VIEWING CARD NUMBER : *************    		 This message will appear on unsubscribed channels. This message will appear without RCU Block.
    4 ERROR CODE : Error 230
    BOX & VIEWING CARD NOT MATCHING
    CONTACT YOUR CABLE OPERATOR
    DIGITAL BOX NUMBER : ***************
    VIEWING CARD NUMBER : *************    		 This message will appear in case of pairing mis-match with actual CHIP ID.
    With this message, RCU Block gets enabled in STB except 3 keys (Yellow, Off/On & Menu, Yellow button is for NIT search)
    5 ERROR CODE : Error 240
    ACTIVATION COMMAND NOT RECEIVED
    CONTACT YOUR CABLE OPERATOR
    DIGITAL BOX NUMBER : ***************
    VIEWING CARD NUMBER : *************    		 This message will appear in case of current month activation is not send.
    With this message, RCU Block gets enabled in STB except 3 keys (Yellow, Off/On & Menu, Yellow button is for NIT search)
    6 ERROR CODE : Error 250
    THIS CHANNEL IS NOT AVAILABLE
    CONTACT YOUR CABLE OPERATOR
    DIGITAL BOX NUMBER : ***************
    VIEWING CARD NUMBER : *************    		 This message will appear in case of AudioVideo is not coming from MUX.
    This message will appear without RCU Block.
    7 ERROR CODE : Error 260
    VIEWING CARD IS MISSING
    KINDLY INSERT SMART CARD
    DIGITAL BOX NUMBER : ***************    		 Smart card is not present in STB
    With this message, RCU Block gets enabled in STB except 3 keys (Yellow, Off/On & Menu, Yellow button is for NIT search)
    8 ERROR CODE : Error 270
    VIEWING CARD IS NOT INSERTED PROPERLY
    KINDLY RE-INSERT THE VIEWING CARD
    DIGITAL BOX NUMBER : ***************    		 Smart card not properly inserted. Insert smart card.
    With this message, RCU Block gets enabled in STB except 3 keys (Yellow, Off/On & Menu, Yellow button is for NIT search)
    9 ERROR CODE : Error 280
    VIEWING CARD IS REVERSE
    FLIP THE VIEWING CARD AND INSERT IT AGAIN DIGITAL BOX NUMBER : ***************    		 Smart card wrongly inserted. Insert smart card properly.
    With this message, RCU Block gets enabled in STB except 3 keys (Yellow, Off/On & Menu, Yellow button is for NIT search)
    10 ERROR CODE : Error 290
    DIGITAL BOX IS NOT TUNED
    PRESS “OK” TO TUNE IT
    DIGITAL BOX NUMBER : ***************
    VIEWING CARD NUMBER : *************    		 This message will appear in case of factory reset is done when signal is not available / or not connected to the STB.
    No channels will be searched. With this message, RCU Block gets enabled in STB except 3 keys (Yellow, Off/On & Menu, Yellow button is for NIT search)
    11 ERROR CODE : Error 300
    NO SIGNAL KINDLY CHECK THE CABLE OR CONTACT YOUR CABLE OPERATOR DIGITAL BOX NUMBER : ***************
    VIEWING CARD NUMBER : *************    		 This message will appear in case of Signal is not connected to the STB or very low signal.
    This message will appear without RCU Block.
    12 ERROR CODE : Error 310
    PID VALUE CONFICT CURRENT LCN : CONFECTING LCN : CONFICTING PIDS VALUE : CONTACT YOUR CABLE OPERATOR DIGITAL BOX NUMBER : ***************
    VIEWING CARD NUMBER : *************    		 In the case when pid value is conflictin & creating problem for STB to decode the Audio/Video correctly or properly.
    This message will appear without RCU Block.
    13 ERROR CODE : Error 320
    SYSTEM CLOCK FAILURE CONTACT YOUR CABLE OPERATOR DIGITAL BOX NUMBER : ***************
    VIEWING CARD NUMBER : *************    		 TDT & TOT is not playing from Digital Head-end.
    With this message, RCU Block gets enabled in STB except 3 keys (Yellow, Off/On & Menu, Yellow button is for NIT search)
    14 ERROR CODE : Error 444
    UNKNOWN ERROR CONTACT YOUR CABLE OPERATOR DIGITAL BOX NUMBER : ***************
    VIEWING CARD NUMBER : *************    		 The stb should check both the ECMG & encryption for showing the channel. If there is ECMG present but no encryption is present on the Channel, then stb should block the audio video of the channel and show this error…
    And this error screen should be removed by a six digit password for field testing temporarily.....


  • Alternatively, you may contact your Area supervisor or Local Service provider. You may also contact on our Toll Free number +1800-233-2083 from 8 AM to 5 PM. Note:- Please Keep your STB on stand-by mode, while making the payment.


RELOCATION

  • 1) ARE DIGITAL CABLE TV SERVICES AVAILABLE IN MY CITY?
  • Signet Cable TV services are presently available in Vasai, Virar, Nallasopara, Palghar & Boisar. To subscribe to Signet cable TV services. Please contact us on following numbers and our team shall contact you for a feasibility check.

    SR. NO.    Location    Call Center Number
    1 Vasai
    2 Virar
    3 Nallaspoara
    4 Palghar
    5 Boisar